Celebrating 20 Years of Supporting Fair Trade Artisans

As this year draws to a close, I find myself filled with gratitude and pride as we celebrate 20 years of The Dharma Door. What began as a spark of inspiration has grown into a meaningful collaboration with Fair Trade artisans around the world. Over these two decades, I’ve had the privilege of witnessing how thoughtful design and Fair Trade practices can truly transform lives. Reflecting on this journey, I wanted to take a moment to answer some of the questions I’ve been asked most often over the years—and perhaps questions you’ve pondered too—about our story, mission, and design process.

What inspired you to start The Dharma Door?

The Dharma Door began with a desire to make a difference. In 2003, my now-husband Mick and I were in a Tibetan refugee community in northern India. We lived above a sewing workshop started by a man named Jampa, who supported newly arrived women refugees by helping them earn an income and use their skills. I was impressed by the transformative impact it had on them after the trauma of leaving their country and facing an uncertain future, and felt passionate about supporting Jampa’s mission after we returned to Australia. Recognising an opportunity to connect these artisans with a global audience, I launched our first product—the Book Bag—and The Dharma Door was born.

Why the name "The Dharma Door"?

“Dharma” is the practice of living with purpose, integrity, and compassion. The name encapsulates our mission to create a business that honours these values by opening a “door” to better opportunities for artisans, while offering customers products that are beautiful, ethical, and enduring. 

How do you find and select the artisans you work with?

Finding the right artisan partners is a very considered process. We collaborate with Fair Trade organisations that play an essential role in connecting us with artisans who have the potential to create beautiful, high-quality pieces for our collection. I start by looking through their existing product ranges to determine if the materials, skills and the quality of work will align with The Dharma Door. Once established, each partnership is built on trust, respect, and shared goals, ensuring that every product we create has longevity and a meaningful impact.

How many artisans have you worked with over the years?

Over the past 20 years, we’ve had the privilege of working with at least five thousand artisans across various communities. Each artisan brings their unique skills and stories, and it’s been incredible to witness their growth and success through these collaborations.

Are there any particular products or designs that hold a special place in your heart?

Every product has its own story and significance, but a few stand out. Our Jumbo Tassel Wall Hanging, has been a bestseller for a decade, bringing its textural beauty into thousands of homes, while providing consistent income for the artisans who create it.

Our braided and stitched jute baskets, introduced in 2007, were our first foray into homewares. They remain in our collection today—a testament to their timeless appeal. Demand for these baskets enabled the Fair Trade organisation that we partner with to train artisans in a new community, transforming the lives of hundreds of women who previously worked in unhealthy conditions rolling cigarettes for a tobacco company. Stories like these inspire me to keep going and highlight what can be achieved through thoughtful design and genuine Fair Trade practices.

How do you take a design idea from a spark of inspiration to the final product?

Designing new products is very much a collaborative process. I begin by observing the skills, techniques, and materials that the artisans already work with, ensuring that my designs align with their strengths. I aim to create products that are timeless, functional, high-quality, and aesthetically beautiful—pieces I believe our customers will love and use for many years. From there, I work closely with Fair Trade organisations, who play a crucial role in translating the designs to the artisans. These organisations travel to the artisans’ villages to explain the designs and quality expectations in person, bridging the gap between concept and creation. This partnership ensures that every product reflects the artisans craftswomanship, while meeting our shared vision for creating lasting change.

Why are all of your products made from natural materials?

Aside from their aesthetic and textural beauty, natural materials like jute, hemp, and palm fibre are at the heart of our designs for two key reasons. Firstly, they are the fibres the artisans are most familiar working with, as they are grown locally in their communities. This holistic approach supports both the artisans and local farmers. Secondly, these materials align with our commitment to sustainability. They are low-impact, require minimal transportation from where they are grown, and are biodegradable, allowing us to create products that are both timeless and gentle on the planet.

What kind of impact have you seen in the artisans’ lives and communities?

The impact has been profound. Many artisans have gained financial independence, enabling them to send their children to school—some even to university—improve their homes, gain access to medical treatments, to have a sense of security about their futures, and so much more. Beyond the economic benefits, there’s a deep sense of pride in contributing to their families and communities and knowing their creations are appreciated worldwide.

What has been the most rewarding part of running The Dharma Door?

The most rewarding part has been knowing that every piece in our collection makes a tangible difference—not only for the artisans but also for our customers. Seeing a design come to life from such humble beginnings—crafted from natural materials in small rural villages by women with access to few opportunities—and then making its way into homes all over the world fills me with immense pride. Hearing from people who love and cherish our products, and knowing that they’re supporting something meaningful, is also incredibly fulfilling.

How do you ensure your products align with Fair Trade values?

Fair Trade is at the core of everything we do. This means providing fair wages, ensuring safe working conditions, and fostering long-term partnerships. We work closely with artisans and Fair Trade organisations that are audited independently every two years to uphold these values, even when navigating challenging times.

What do you envision for the future of The Dharma Door?

Looking ahead, I’m excited to deepen our relationships with existing artisan communities and explore new partnerships. We will continue to expand our collection while staying true to our commitment to natural materials and ethical practices. We’re also aiming to further grow our global customer base online, and with trade and wholesale customers. Ultimately, our goal is to continue offering products that inspire and create a positive impact wherever that may be.

How can customers and followers support your mission?

Every purchase you make directly supports the artisans who bring our products to life. Beyond shopping, sharing our story, and advocating for Fair Trade can help amplify the impact. Together, we can create a world where traditional craftswomanship and ethical practices are honoured and genuinely valued.

As we mark this milestone, I want to thank everyone who has been part of The Dharma Door journey. Your support has made these 20 years possible, and I’m deeply grateful to have you alongside us as we continue this meaningful work.

Warm wishes,

Shannon, Founder